3.8
Owner's of the HP (Hewlett-Packard) Printer HP Officejet Pro 8100 N811A Inkjet Printer gave it a score of 3.8 out of 5. Here's how the scores stacked up:
Printhead maintenance
If you are experiencing problems with printing, you might have a problem with the
printhead. You should perform the procedures in the following sections only when
directed to do so for resolving print quality issues.
Performing the aligning and cleaning procedures unnecessarily can waste ink and
shorten the life of the cartridges.
This section contains the following topics:
•
Clean the printhead
•
Align the printhead
•
Remove and reinstall the printhead
Clean the printhead
If your printed output is streaked or has any incorrect or missing colors, the printhead
might need to be cleaned.
If print quality still seems poor after cleaning, try aligning the printer. If print quality
problems persist after cleaning and aligning, contact HP support. For more information,
see
HP support.
NOTE: Cleaning uses ink, so clean the printheads only when necessary. The
cleaning process takes a few minutes. Some noise might be generated in the process.
Not turning the printer off correctly can cause print quality problems. For more
information, see
Turn the printer off.
To clean the printhead from the printer control panel
1.
On the printer control panel, press and hold
(Power) button.
2.
Press
(Cancel) button two times, and then press (Resume) button once.
3.
Release
(Power) button.
To clean the printhead from Toolbox (Windows)
1. Open Toolbox. For more information, see
Open the Toolbox.
2. From the Device Services tab, click the icon to the left of Clean Printheads.
3. Follow the onscreen instructions.
To clean the printhead from HP Utility (Mac OS X)
1. Open HP Utility. For more information, see
HP Utility (Mac OS X).
2. In the Information And Support section, click Clean Printheads.
3. Click Clean, and then follow the onscreen instructions.
Chapter 5
74 Solve a problem
Find Your Products By Category
Please Login
