HP (Hewlett-Packard) Printer HP Officejet Pro 8100 N811A Inkjet Printer User Manual

3.8

Out of 2 Ratings

Owner's of the HP (Hewlett-Packard) Printer HP Officejet Pro 8100 N811A Inkjet Printer gave it a score of 3.8 out of 5. Here's how the scores stacked up:

  • Reliability

    4.0 out of 5

  • Durability

    4.0 out of 5

  • Maintenance

    3.5 out of 5

  • Performance

    4.0 out of 5

  • Ease of Use

    3.5 out of 5
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TIP: For additional help on setting up and using HP ePrint, visit ePrintCenter
(
www.eprintcenter.com).
Solve problems using HP websites
If you are having problems using HP websites from your computer, check the following:
• Make sure the computer that you are using is connected to the Internet.
• Make sure the web browser meets the minimum system requirements. For more
information, see
HP website specifications.
• If your web browser uses any proxy settings to connect to the Internet, try turning off
these settings. For more information, see the documentation provided with your web
browser.
Solve Ethernet network problems
If you are unable to connect the printer to your Ethernet network, perform one or more of
the following tasks.
NOTE: After correcting any of the following, run the installation program again.
TIP: You can visit the HP online support website at www.hp.com/go/customercare
for information and utilities that can help you correct many common printer problems.
• General network troubleshooting
General network troubleshooting
If you are unable to install the HP software provided with the printer, verify the following:
• All cable connections to the computer and the printer are secure.
• The network is operational and the network hub is turned on.
• All applications, including virus protection programs, spyware protection programs,
and firewalls, are closed or disabled for computers running Windows
• The printer is installed on the same subnet as the computers that use the printer.
If the installation program cannot discover the printer, print the network configuration
page, and enter the IP address manually in the installation program. For more information,
see
Understand the network configuration page or you can download the HP Home
Network Diagnostic Utility on the HP website.
Solve wireless problems
This section provides information about solving problems you might encounter when
connecting the printer to your wireless network.
Solve wireless problems 59

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