3.8

Out of 2 Ratings

Owner's of the HP (Hewlett-Packard) Printer HP Officejet Pro 8100 N811A Inkjet Printer gave it a score of 3.8 out of 5. Here's how the scores stacked up:
  • Reliability

    4.0 out of 5
  • Durability

    4.0 out of 5
  • Maintenance

    3.5 out of 5
  • Performance

    4.0 out of 5
  • Ease of Use

    3.5 out of 5
of 148
 
Print quality troubleshooting.....................................................................................................52
Solve paper-feed problems......................................................................................................56
Solve problems using HP ePrint and HP websites...................................................................58
Solve problems using HP ePrint.........................................................................................58
Solve problems using HP websites....................................................................................59
Solve Ethernet network problems.............................................................................................59
General network troubleshooting........................................................................................59
Solve wireless problems...........................................................................................................59
Basic wireless troubleshooting...........................................................................................60
Advanced wireless troubleshooting....................................................................................61
Step 1: Make sure your computer is connected to your network..................................61
Step 2: Make sure that the printer is connected to your network.................................62
Step 3: Check to see if the firewall software is blocking communication......................63
Step 4: Make sure the printer is online and ready........................................................64
Step 5: Make sure the wireless version of the printer is set as the default printer
driver (Windows only)...................................................................................................64
Step 6: Make sure your computer is not connected to your network over a Virtual
Private Network (VPN)..................................................................................................65
After resolving the problems ..............................................................................................65
Configure your firewall software to work with the printer..........................................................66
Solve printer management problems........................................................................................67
Embedded web server cannot be opened..........................................................................67
Troubleshoot installation issues...............................................................................................68
Hardware installation suggestions......................................................................................68
HP software installation suggestions..................................................................................69
Solve network problems.....................................................................................................69
Understand the printer status report.........................................................................................70
Understand the network configuration page.............................................................................72
Printhead maintenance.............................................................................................................74
Clean the printhead............................................................................................................74
Align the printhead..............................................................................................................75
Remove and reinstall the printhead....................................................................................75
Clear jams.................................................................................................................................77
Clear paper jams................................................................................................................77
Avoid paper jams................................................................................................................79
Control panel lights reference...................................................................................................79
A Technical information
Warranty information................................................................................................................87
Hewlett-Packard limited warranty statement......................................................................88
Ink cartridge warranty information......................................................................................89
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