HP (Hewlett-Packard) Printer HP Officejet Pro 8100 N811A Inkjet Printer User Manual

3.8

Out of 2 Ratings

Owner's of the HP (Hewlett-Packard) Printer HP Officejet Pro 8100 N811A Inkjet Printer gave it a score of 3.8 out of 5. Here's how the scores stacked up:

  • Reliability

    4.0 out of 5

  • Durability

    4.0 out of 5

  • Maintenance

    3.5 out of 5

  • Performance

    4.0 out of 5

  • Ease of Use

    3.5 out of 5
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If defects are seen on the Print Quality Diagnostic report, follow the steps below:
1. If the Print Quality Diagnostic report shows faded, partial, streaked, or missing
color bars or patterns, check for depleted ink cartridges, and replace the ink
cartridge that corresponds to the defective color bar or color pattern. If there is no
depleted ink cartridge, remove and reinstall all ink cartridges to make sure they
are properly installed.
2. Align the printhead. For more information, see
Align the printhead.
3. Clean the printhead. For more information, see
Clean the printhead.
4. Replace the printhead. For more information, see
Remove and reinstall the
printhead.
Cause: Print quality problems can have many causes: software settings, a poor
image file, or the printing system itself. If you are unhappy with the quality of your
prints, a Print Quality Diagnostic page can help you determine if the printing system
is working correctly.
Solution 7: Contact HP support
Solution: Contact HP support for service.
Go to:
www.hp.com/go/customercare. This website provides information and utilities
that can help you correct many common printer problems.
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: There was a problem with the printhead.
Solve paper-feed problems
TIP: You can visit the HP online support website at www.hp.com/go/customercare
for information and utilities that can help you correct many common printer problems.
Media is not supported for the printer or tray
Use only media that is supported for the printer and the tray being used. For more
information, see
Media specifications.
Media is not picked up from a tray
• Make sure media is loaded in the tray. For more information, see
Load media. Fan
the media before loading.
• Make sure the paper guides are set to the correct markings in the tray for the media
size you are loading. Also make sure the guides are snug, but not tight, against the
stack.
• Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite
direction of the curl.
Chapter 5
56 Solve a problem

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