HP (Hewlett-Packard) All in One Printer HP LaserJet Pro 400 M451DW Laser Printer User Manual

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Inspect the toner cartridge for damage
1. Remove the toner cartridge from the product,
and verify that the sealing tape has been
removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on
the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging
drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause
print-quality problems.
4. If you see any scratches, fingerprints, or other
damage on the imaging drum, replace the
toner cartridge.
5. If the imaging drum does not appear to be
damaged, rock the toner cartridge gently
several times and reinstall it. Print a few pages
to see if the problem has resolved.
ENWW
Improve print quality
179

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