HP (Hewlett-Packard) All in One Printer HP LaserJet Pro 400 M451DW Laser Printer User Manual

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Control panel message Description Recommended action
Fax receive error. An error occurred while trying to receive a
fax.
Ask the sender to resend the fax.
Try faxing back to the sender or another fax
machine.
Check for a dial tone on the phone line by
touching the Start Fax button.
Check that the telephone cord is securely
connected by unplugging and replugging the
cord.
Make sure that you are using the telephone
cord that came with the product.
Open the Service menu, and touch the Fax
Service button. Touch the Run Fax Test
button. This test verifies that the phone cord
is connected to the correct port and that the
phone line has a signal. The product prints a
report with the results.
Decrease the fax speed. Ask the sender to
resend the fax.
Turn off error-correction mode. Ask the
sender to resend the fax.
NOTE: Turning off error-correction mode
can reduce the quality of the fax image.
Connect the product to a different phone
line.
If the error persists, contact HP. See
www.hp.com/support/ljm425series or the
support flyer that came in the product box.
ENWW
Solve fax problems
111

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