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Owner's of the Canon Camcorder Canon Vixia Hf G20 Camcorder gave it a score of 0 out of 5. Here's how the scores stacked up:
Troubleshooting
156
When playing back scenes/slideshow with background music, the music track is not played
back correctly.
- This can occur when you transfer the music files to a memory card after repeatedly recording
and deleting scenes (fragmented memory). Save your recordings (A 127) and initialize the
memory card (A 36). Then, transfer the music files first and only then transfer the video files.
- Music tracks will not play back correctly if the connection was interrupted while transferring the
music files to a memory card. Delete the music tracks and transfer the music files again.
- The transfer rate of the memory card used is too slow. Use a recommended memory card
(A 33).
When playing scenes/a slideshow linked to external audio, the video playback is not correctly
linked to the external player.
- The volume of external player may be too low. Try increasing the volume of the external player.
Cannot divide scenes
- You cannot divide scenes recorded or edited using another device.
- The memory is full. Delete some recordings (A 92, 123) to free some space.
Cannot copy scenes/photos
- You may not be able to copy scenes/photos recorded or edited using another device.
Cannot mark individual scenes/photos in the index screen with a checkmark !
- You cannot select more than 100 scenes/photos individually. Select the [All Scenes] or [All
Photos] option instead of [Select].
Indicators and Onscreen Displays
lights up in red.
- Battery pack is exhausted. Replace or charge the battery pack.
appears on the screen.
- The camcorder cannot communicate with the battery pack attached so the remaining battery
time cannot be displayed.
6/7 lights up in red.
- A memory card error occurred. Turn off the camcorder. Remove and reinsert the memory card.
Initialize the memory card if the display does not change back to normal.
- The memory card is full. Replace the memory card or delete some recordings (A 92, 123) to
free some space on the memory card.
Even after stopping recording, the ACCESS indicator does not go off.
- The scene is being recorded in the memory. This is not a malfunction.
The red ON/OFF (CHG) indicator flashes rapidly ( one flash at 0.5-second intervals).
- Charging has stopped because the compact power adapter or the battery pack is faulty.
Consult a Canon Service Center.
The red ON/OFF (CHG) indicator flashes very slowly ( one flash at 2-second
intervals).
- The temperature of the battery pack is outside its operating range (approximately 0 – 40 °C
(32 – 104 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try
charging it again.
- Charge the battery pack in temperatures between approximately 0 °C and 40 °C (32 °F and
104 °F).
- The battery pack is damaged. Use a different battery pack.
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