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C
Limited Warranty
73
pixel” guarantee on the box.
RECERTIFIED WARRANTY
NINETY DAY LIMITED WARRANTY ON PARTS AND LABOR
Covers units purchased and currently located in Canada only.
IF THIS WARRANTY DOCUMENT IS RECEIVED ALONG WITH A UNIT WHICH
IS PROVIDED TO THE CUSTOMER AS A WARRANTY REPLACEMENT, THE
WARRANTY OF THE PURCHASED UNIT MAY SUPERSEDE THIS ONE. SUCH
A REPLACEMENT UNIT IS WARRANTED FOR THE LATER OF EITHER THE
REMAINING PORTION OF THE ORIGINAL WARRANTY (AS SPECIFIED BY THE
ORIGINAL WARRANTY DOCUMENTATION AND DERIVED FROM THE ORIGINAL
PURCHASE DATE) OR THE WARRANTY PERIOD SPECIFIED HEREIN (AS DERIVED
FROM THE DATE THE REPLACEMENT UNIT IS RECEIVED).
VIZIO provides a warranty to the original purchaser of its products against
defects in materials and workmanship for a period of ninety (90) days of
non-commercial use. If a Product covered by this warranty is determined to
be defective, within the warranty period, authorized for sale in Canada and
from an authorized Canadian reseller, VIZIO will repair, replace or refund
the unit at its sole option and discretion. VIZIO reserves the right to dispatch
In-Home Service subject to availability or provide other service type options.
To obtain warranty service, contact VIZIO Technical Support via email:
techsupport@VIZIO.com or via phone at 877 MY VIZIO (877.698.4946) from
7:00AM to 11:00PM Monday through Friday and 9:00AM to 6:00PM Saturday
and Sunday (CST) or visit www.vizio.ca. Proof of purchase in the form of a
purchase receipt or copy thereof is required.
Parts and Labor
There will be no charge for parts or labor during the warranty period.
Replacement parts and units may be new or recertied at VIZIO’s option and
sole discretion. Replacement parts and units are warranted for the remaining
portion of the original warranty or for ninety (90) days from warranty service
or replacement, whichever is later.
Types of Service
Units 32” or larger will usually be serviced in-home. In-home service requires
complete and easy access to the unit and does not include de-installation or
re-installation of the product. However, in some cases, it may be necessary
to send the unit to a VIZIO service center. VIZIO will cover the transportation
charges to and from the same customer location.
Units less than 32” must be sent to a VIZIO service center. VIZIO is not
responsible for transportation costs to the service center, but VIZIO will cover
return shipping to the customer. Pre-authorization is required before sending
any unit in for service.
Any returns to VIZIO’s service centers must utilize either the original carton
box and shipping material or a replacement box and material provided
by VIZIO. VIZIO technical support will provide instructions for packing and
shipping the unit to the VIZIO service center.
Limitations and Exclusions
VIZIO’s ninety-day limited warranty only covers defects in materials and
workmanship. Items not covered include but are not limited to cosmetic
damage, normal wear and tear, misuse, signal issues, power surges,
and damages from shipping, acts of God, any sort of customer misuse,
installation, customer modications, adjustments, and set-up issues. Units
with unreadable or removed serial numbers, “image burn-in”, and routine
maintenance are not covered. This warranty does not cover products sold “AS
IS”, “CLEARANCE” or by a non-authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR
DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE.
VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING
FROM ANY CAUSE WHATSOEVER SHALL IN NO EVENT EXCEED THE PURCHASE
PRICE OF THE DISPLAY. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE,
COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL
OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM
PROVINCE TO PROVINCE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT
NOTICE. CHECK www.vizio.ca FOR THE MOST CURRENT VERSION.
SERVICE AND PARTS INFORMATION
ELECTRONIC SPARE PARTS
VIZIO oers these supplier parts contact information for your convenience. In
the event service is needed on your VIZIO product (after the warranty period)
and a replacement part is required, please contact one of the following VIZIO
authorized spare parts distributors with the required part number.
Vizparts.com Inc
710 Epperson Drive, Suite B
City of Industry, CA 91748
(888) 260-7765
www.vizparts.com
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