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Before Calling for Service
Contact your dealer if the problem persists even when you have checked the following items.
AG-HMX100P/HMX100E-related problems
Problem
What to Check
The power cannot be switched on.•
Is the plug of the power cable inserted properly in the outlet?
There is no picture. •
Is the power of the connected equipment switched on?
Are the cables connected correctly?
Has fade has been applied?
Has the source been input correctly?
There is no color.•
Is the video effect or color effect set to ON?
Is only component Y signal provided as input instead of the composite signal?
Has the source been input correctly?
There is no sound.•
Has audio fade-out been applied?
Has the source been input correctly?
The image does not change even •
when the transition lever is moved.
Has the same signal been selected for A-side and B-side?
Before Calling for Service
Troubleshooting