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Limited Warranty
72
CANADA
ONE-YEAR LIMITED WARRANTY ON PARTS AND LABOR
Covers units purchased as new in Canada only.
VIZIO provides a warranty to the original purchaser of a new Product
against defects in materials and workmanship for a period of one year of
non-commercial usage and ninety (90) days of commercial use. If a Product
covered by this warranty is determined to be defective, within the warranty
period, authorized for sale in Canada and from an authorized Canadian
reseller, VIZIO will repair, replace or refund the unit at its sole option and
discretion. VIZIO reserves the right to dispatch In-Home Service subject to
availability or provide other service type options.
To obtain warranty service, contact VIZIO Technical Support via email:
techsupport@VIZIO.com or via phone at 877 MY VIZIO (877.698.4946) from
7:00AM to 11:00PM Monday through Friday and 9:00AM to 6:00PM Saturday
and Sunday (CST) or www.vizio.ca. Pre-authorization must be obtained before
sending any product to a VIZIO service center. Proof of purchase in the form
of a purchase receipt or copy thereof is required to show that a Product is
within the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty period.
Replacement parts and units may be new or recertied at VIZIO’s option and
sole discretion. Replacement parts and units are warranted for the remaining
portion of the original warranty or for ninety (90) days from warranty service
or replacement, whichever is greater.
Type of Service
TV’s 32” or larger will usually be serviced in-home. In-home service requires
complete and easy access to the unit and does not include de-installation or
re-installation of the product. In-Home Service is subject to availability. VIZIO
will provide other service type options when in-home service is not available.
TV’s under 32” must be sent to a VIZIO service center to obtain warranty
service. VIZIO is not responsible for transportation costs to the service center,
but VIZIO will cover return shipping to the customer. Pre-authorization is
required before sending any unit in for warranty service.
Product returns to VIZIO’s service center must utilize either the original
carton/box and shipping material or packaging that aords an equal degree
of protection. VIZIO Technical Support will provide instructions for packing
and shipping the covered Product to the VIZIO service center.
Limitations and Exclusions
VIZIO’s one-year limited warranty only covers defects in materials and
workmanship. This warranty does not cover, for example: cosmetic damage,
normal wear and tear, improper operation, improper voltage supply or power
surges, signal issues, damages from shipping, acts of God, any type of customer
misuse, modications or adjustments, as well as installation and set-up issues
or any repairs attempted by anyone other than by a VIZIO authorized service
center. Products with unreadable or removed serial numbers or requiring
routine maintenance are not covered. This one year limited warranty does
not cover Products sold “AS IS”, “CLEARANCE”, “FACTORY RECERTIFIED”, or by
a non-authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR
DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET
FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND
DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S
NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH
DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE
PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR
LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST
REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM PROVINCE TO PROVINCE.
THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. CHECK www.
vizio.ca FOR THE MOST CURRENT VERSION.
Personal Data
If your VIZIO product is capable of storing personal data and other information,
ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF
SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your
product will be restored to you congured as originally purchased. You will
be responsible for restoring all applicable data and passwords. Recovery
and reinstallation of user data is not covered under this Limited Warranty.
In order to protect your personal information, VIZIO recommends that you
always clear all personal information from the unit before it is serviced,
regardless of the servicer.
ZERO BRIGHT PIXEL DEFECT GUARANTEE
This policy covers “zero bright pixel” defects for the duration of the limited
“ONE YEAR WARRANTY” on select new product purchases. To determine
if this guarantee applies to your product, refer to the “DETAILS” tab of the
model’s product information page www.vizio.ca or look for the “zero bright
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